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Bernaerts Music e-Catalogue® Would you also like us to email our Bernaerts Music e-Catalogue® in digital format with all MP3s and sample scores in PDF format?

That is possible! You can find more information here.
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An incorrect delivery, a complaint...?
Oops, we have a problem!

We are sorry that an error occurred with your order,
or that everything did not go as planned.
In the case of an incorrectly delivered product or complaint,
we request that you contact the sales team of the
Bernaerts Music Online Webshop.
To do so, use only the form below, and within 24 hours
after having received your order.
Please accept our sincerest apologies!
Complaint Form
 
Important to know:
  1. In the case of an incorrectly shipped item, an incorrect instrumentation or any such mistake:
    please do not open the plastic foil!
    Music pieces without the foil will not be accepted for copyright reasons.
  2. Never return goods without first contacting our sales department using the complaint form in order
    to find the best arrangement for both parties.
  3. Complaints or remarks are to be communicated in writing using our complaint form within 24 hours after having received your order.
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